- "Error connecting to FYI. Check network connection." when using FYI Desktop Practice Sync App
- Error FYI-2274 "Open the Practice Sync Desktop App and update the configuration."
- Error FYI-2272 "No user display name or email for (user)."
- Error FYI-2271 "User removed from local Practice Sync cache."
- Error FYI-2270 "Custom Field Accountant has been created with an incorrect Type."
- Error FYI-2670 "The Billable Rate exceeds the six-digit limit."
- Error FYI-2269 "The Tax/IRD/VAT number exceeds the 20-character limit."
- Error FYI-2667 "Invalid email for (user name)."
- Error FYI-2268 "The FYI Sync Updater Service is not running."
- Error FYI-2265 "Create a new Custom Field in FYI with the correct Type."
- Error FYI-2264 "Update the dropdown list options to match your integrated Practice Management solution."
- "Error creating / updating client contacts" when using FYI Practice Sync
- FYI-2245 "Error syncing client to FYI. The entity appears to have been deleted."
- Error "Sync failed with error" displayed in Practice Activity
- Error "Error creating/updating user" when synchronising using Practice Sync
- Practice Sync Desktop App has stopped synchronising
- Practice Sync files are not getting processed from the FYI - Practice Sync folder
- Error FYI-2260 "Create new Client Custom Fields in FYI with the same Name and Type as the APS Custom Attribute."
/hc/en-us/categories/360001063892-Getting-Started
/hc/theming_assets/01JDG7MXB4R4BTMJ4PTBT9VF1R
Getting Started
Start a free trial, navigate FYI, and learn the essentials.
custom
/hc/en-us/categories/360002374291
/hc/theming_assets/01JD8GA8772PWQBHQ27Y4N9P85
Learning Resources
Access our library of video tutorials, guides and learning paths.
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/hc/en-us/categories/360003063191
/hc/theming_assets/01JDG817Z1T9ZAH54VBQ0YFQ1P
Onboarding
Configure FYI, migrate documents and onboard your team.
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/hc/en-us/categories/360000958432
/hc/theming_assets/01JDG7ZW55FD08Z5YYRRDKTKHA
Platform Admin
Configure users, practice settings, manage your FYI plan and more.
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https://fyi.app/automation-library/
/hc/theming_assets/01JDG83SNZXPNEQKNZFZT49MPG
Automation Library
Ready-to-go automations for a range of processes used in practices.
Automation Library, New Collaborate, Tasks, Templates, FYI Desktop