- Error FYI-2302 "Add a name to the affected clients in your Practice Management Platform" when synchronising Clients
- "Error occurred connecting to database" when connecting FYI Desktop Practice Sync app
- Error "Exception of type 'System.OutofMemoryException' was thrown" when using Practice Sync
- Client Email Addresses not syncing from your Practice Management Platform
- Error FYI-2281 "Please update your import file to match the required CSV format" when importing CSV Files from OneDrive for General Practice Management Software
- Error FYI-2275 "Archive the Custom Field in IRIS before deleting the matching Custom Field in FYI."
- "Error connecting to FYI. Check network connection." when using FYI Desktop Practice Sync App
- Error FYI-2274 "Open the Practice Sync Desktop App and update the configuration."
- Error FYI-2272 "Unable to create user due to missing Username or Email Address"
- Error FYI-2271 "User removed from local Practice Sync cache."
- Error FYI-2270 "Custom Field Accountant has been created with an incorrect Type."
- Error FYI-2670 "The Billable Rate exceeds the six-digit limit."
- Error FYI-2269 "The Tax/IRD/VAT number exceeds the 20-character limit."
- Error FYI-2667: Update the email address to a valid format in your integrated practice management platform.
- Error FYI-2268 "The FYI Sync Updater Service is not running."
- Error FYI-2265 "Create a new Custom Field in FYI with the correct Type."
- Error FYI-2264 "Update the dropdown list options to match your integrated Practice Management solution."
- "Error creating / updating client contacts" when using FYI Practice Sync
- FYI-2245 "Error syncing client to FYI. The entity appears to have been deleted."
- Error "Sync failed with error" displayed in Practice Activity
- Error "Error creating/updating user" when synchronising using Practice Sync
- Practice Sync Desktop App has stopped synchronising
- Practice Sync files are not getting processed from the FYI - Practice Sync folder
- Error FYI-2260 "Create new Client Custom Fields in FYI with the same Name and Type as the APS Custom Attribute."
Stay Up-To-Date
-
Events
We host a range of product demos, training webinars, workshops and more.
-
Service Status
Check for updates on the FYI Platform
-
What's New
Round-up of new features, fixes, and other important announcements.