Documents
Automate the creation and filing of documents. Use templates and powerful add-ins across the Office suite.
- Error "Item Not Found. If this issue persists please check your Status in My Settings."
- Error FYI-2308 "File size exceeds the maximum limit of 250 MB"
- Error "There was potentially an error uploading this document. Please check and re-create if needed." when importing a document
- OneDrive FYI - Processed folder is missing or has been deleted
- Opening a document in Word or Excel displays "Content presents a potential security issue" warning
- Error "Invoice Not Found" when opening an Invoice
- The Documents List is displaying "Err" when filtering by Edit Status
- Error "Oh no...an error has occurred." when previewing a document.
- "File not saved. Please save the document before filing."
- Protocol error when opening Excel Files using OneDrive Desktop
- Error "Cannot read properties of undefined (reading '0') or "Could not find document" when previewing a spreadsheet
- Excel shuts down when multiple spreadsheets have been opened for editing
- "Officeapps.live.com's server IP address could not be found" when previewing a document
- Screen is blank when opening and reading a Word Document
- Error "Connection was reset" when trying to preview an Email or Document
- "The permissions on this file were updated and you no longer have rights to view this file"
- Cannot save workbook - "Errors were detected while saving (filename)"
- Error "External sharing is disabled for (organisation link)" is displayed when viewing a document
- Error "could not open file because it is not a supported file type or the file has been damaged"
- Editing an Office Document requests an email address and doesn't open the document
- Microsoft Edge displays "Open this file" or "Report file as unsafe" pop-up when editing a document
- Documents are opening as read-only
- "Can't use work content here" when uploading documents
- FYI is slow or not loading Lists
- "Sorry, we had to restart because this add-in wasn't responding" when loading or accessing the FYI Add-in
- Documents created from Templates and Stationery have incorrect formatting
- Troubleshooting editing Excel and Word documents on the desktop using OneDrive
- "Cannot start the source application for this object" when opening an embedded PDF in an Excel file
- Delays when opening documents for Edit in Desktop
- "Please wait ..." when saving an editable PDF document
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