"Can't use work content here" when uploading documents

Plan: Available: All plans 

Users: Available: All users

Practice Management Source: Available: All sources

Issue

When uploading a document an error message is displayed:

2619_Cant_Use_Work_Content_Here.gif

"Can't use work content here. Your organization doesn't allow you to use work content here."

Cause

This issue occurs when a Windows Information Protection (WIP) policy has been configured on the network to block copying contents to non-protected apps.

Solution

Contact your IT Administrator to review the WIP policy so they can implement a solution.

For more details, refer to the following Microsoft link: https://learn.microsoft.com/en-us/windows/security/information-protection/windows-information-protection/protect-enterprise-data-using-wip 

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