- Error FYI-2224 "FYI is unable to refresh the web hooks for Collaborate".
- Error "There was an error creating a new SharePoint site."
- Error FYI-2208 "Multiple Document Libraries detected" when configuring New Collaborate
- Error FYI-2203 "The selected Microsoft Group is missing from the SharePoint Site" in New Collaborate Status Check
- Error "The Practice OneDrive Admin user is not the owner of the SharePoint site."
- Error FYI-2167 "Multiple Microsoft Groups have been found in the Collaborate SharePoint site"
- Error FYI-2147 "Your Practice OneDrive Admin User is missing the User Administrator role required for Collaborate" in the Collaborate Status Check
- Error FYI-2145 "The configured Document Library could not be found. Restore the Document Library in your Collaborate site, or create a new one if required" in New Collaborate Status Check
- Error FYI-2146 "The Microsoft Group selected cannot be located in Microsoft 365" when configuring the Collaborate app
- Error FYI-2137 "Unable to share document with FYI Test User" when running a New Collaborate Status Check
- Error FYI-2138 "The configured SharePoint site cannot be found. Check SharePoint and restore the site if required" when running New Collaborate Status Check
- Error "Group has not been applied to the SharePoint Document Library" when running New Collaborate Status Check
- Error "User does not have the required Microsoft Permissions for Collaborate" when running New Collaborate Status Check
- Collaborate error "There is an issue with your Collaborate Settings. Please run the Status Checks to resolve."
- Collaborate error "Unable to retrieve details from Microsoft. Please log into FYI with your Practice OneDrive Admin."
- Error FYI-2125 "The selected Practice OneDrive user does not have the required Microsoft permissions for Collaborate"
- Error FYI-2136 "There is an issue with your Guest User setup. Please check your Guest User configuration in Microsoft 365 and try again" when running New Collaborate Status Check
- Error "Unable to create client folders in your Document Library" when running New Collaborate Status Check
/hc/en-us/categories/360001063892-Getting-Started
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Getting Started
Start a free trial, navigate FYI, learn the essentials.
custom
/hc/en-us/categories/360002374291
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Learning Resources
Access our library of video tutorials, training webinars and masterclasses.
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/hc/en-us/categories/360003063191
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Onboarding
Configure FYI, migrate your documents and onboard your team.
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/hc/en-us/categories/360000958432
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Platform Admin
Setup and configure users, practice settings, manage your FYI plan and more.
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https://fyi.app/automation-library/
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Automation Library
Ready-to-go automations for a range of processes used in practices.
Merge Fields, New Collaborate, Tasks, In Tray, Templates