Issue
When running the New Collaborate Status Check, the following error is displayed:
- FYI- 2167 Multiple Microsoft Groups have been found in the Collaborate SharePoint site.
Cause
Collaborate Status check will detect and list when multiple groups have been granted access to your Collaborate site.
Collaborate’s functionality is not impacted by having additional groups present, although it may mean that users from other Microsoft Groups will have access to content they shouldn't be authorised to view. If your practice wishes to remove the additional Microsoft Groups from the site, refer to the Solution section below.
Solution
All Microsoft Groups with access to the New Collaborate SharePoint site will need to be removed from Sharepoint, excluding the Microsoft Group selected in the New Collaborate app settings.
Step 1 - View the selected New Collaborate Microsoft Group
The Microsoft Group selected in the New Collaborate settings is the only group that should not be deleted.
To view the selected Microsoft Group:
- In FYI, click the Automation menu option.
- Go to the Apps tab.
- Locate the Collaborate tile and click the cog icon.
- The selected Microsoft Group will be displayed.
Refer to Configuring your New Collaborate Settings.
Step 2 - Remove the Microsoft Groups from the SharePoint Site Collection
- Click the Settings cog icon and select Site permissions.
- Click the Advanced permissions settings link.
- Click the Site Members group. The New Collaborate Site Name will be displayed as part of the name, for example, "Growth Partners Collaborate Site Members".
- Change the address in the address bar to show MembershipGroupId=0
- This will open the Site Collection.
- Tick the Microsoft Groups in the list to be removed.
- From the Actions drop-down select Delete Users from Site Collection.
- In FYI, re-run the New Collaborate Status Check to confirm the additional groups are no longer detected. Refer to Troubleshooting New Collaborate using Status Check.