Error FYI-2147 "Your Practice OneDrive Admin User is missing the User Administrator role required for Collaborate" in the Collaborate Status Check

Plan: Not Available: Intermediate Available: Pro or Elite

Users: Not Available: All users, User Group Permissions Available: FYI Admins

Practice Management Source: Available: All sources

Issue

When running the New Collaborate status check the following error is displayed:

  • Your Practice OneDrive Admin User is missing the User Administrator role required for Collaborate. Please check this user’s assigned roles.

Cause

The User Administrator role is required to enable the OneDrive Admin to add and remove guests from New Collaborate. 

Solution

You will need to assign the User Role in the Microsoft Entra Admin Centre. 

Refer to Step 3 - Assign the User Administrator Role in the article Setting up Microsoft 365 for New Collaborate.

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