Features

Error FYI-2208 "Multiple Document Libraries detected" when configuring New Collaborate

Issue

When configuring New Collaborate and selecting a SharePoint site, or running a New Collaborate Status Check, the following warning is displayed:

  • FYI-2208 Multiple Document Libraries detected. Guest users may be granted access to additional Document Libraries not intended for external users.

Cause

New Collaborate is only able to control access to the Document Library selected in the New Collaborate app settings in FYI. Where multiple libraries exist, this can result in visitors to the site having access to libraries that the practice does not intend for guest users to access. 

Solution

To ensure secure guest user access to documents, you should create a new SharePoint site exclusively for the use of New Collaborate. Refer to:

Using a SharePoint site with multiple document libraries is not supported when using New Collaborate. 

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