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  1. FYI
  2. Frequently Asked Questions
  3. Onboarding

Onboarding

Follow our process to configure FYI, migrate your documents and onboard your team.
  • FYI Migrate FAQs
  • FYI Migrate Errors
  • Can we import our existing documents to FYI?
  • How can I confirm the number of documents in my historical Document Management system?
  • Why can I not find migrated documents?
  • Can I import historical emails from Outlook into FYI?
  • Why can’t I access attachments from migrated emails?
  • How do I migrate data from a practice that is splitting from one database into two FYI accounts?
  • How do I resolve clients that don't match to FYI on import?
  • Can I setup FYI with only Xero Tax, or do I need Xero Practice Manager?
  • Does FYI have MS Office Add-ins for Mac OSX?
  • With a four-digit client code, is there an issue if a client code happens to be a number that is used when matching the year of documents?
  • Why are imported migration documents showing the Modified On date to be a future year?

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Getting Started
Start a free trial, navigate FYI, and learn the essentials.
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Access our library of video tutorials, guides and learning paths.
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Configure FYI, migrate documents and onboard your team.
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