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  1. FYI
  2. Frequently Asked Questions
  3. Getting Started

Getting Started

Start a free trial, navigate FYI, learn the essentials.

    Getting started with FYI

    • What happens when the trial period ends?
    • What FYI features are available for the plan my practice has subscribed to?
    • What level of support does FYI provide?
    • Why does FYI require Microsoft 365 including Office desktop apps?
    • What Microsoft 365 permissions does FYI require?

    Logging in

    • Can FYI restrict access to specific locations or IP addresses only?
    • How do I change the password used to login to FYI?
    • When I login to FYI, why am I asked to login a second time?
    • Why do I keep being asked to login with Multifactor Authentication when logging into FYI?
    • How can I log in to multiple FYI accounts?
    • See all 14 articles

    GreatSoft

    • Setting up an FYI Trial with MYOB Practice Management (formerly GreatSoft)

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Getting Started
Start a free trial, navigate FYI, and learn the essentials.
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Learning Resources
Access our library of video tutorials, guides and learning paths.
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Onboarding
Configure FYI, migrate documents and onboard your team.
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Platform Admin
Configure users, practice settings, manage your FYI plan and more.
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Automation Library
Ready-to-go automations for a range of processes used in practices.
Merge Fields, Templates, FYI as Primary, Automation Library, New Collaborate