How do I logout of the FYI Drawer from Outlook? I have accidentally logged in with the wrong account.

Issue

I accidentally clicked on the wrong account when I logged into FYI from the drawer in Outlook.

Note: If the account you had logged in as was a cancelled user account you will see the error "Subscription Halted!"

Solution

  1. Click the sign out link on the bottom right-hand corner of the FYI Drawer to login again. You may need to first click the cog icon to display the sign out link. Refer to Sign out in Displaying the Drawer in FYI, Outlook and Office.
  2. If you do not see the Sign out link or the cog icon, close and re-open Outlook. Then launch the drawer again and see if this asks you to login again.
  3. If it does not work, restart your PC.

If this does not work, as a temporary workaround until your FYI login times out from the desktop version, you can use the online version of Outlook.

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