Can FYI be used on a mobile device, tablet or iPad?

FYI can be used on a mobile device, tablet or iPad with some restrictions. It can be accessed via mobile browsers if required (see below). 

Emails and the FYI Drawer for Outlook

FYI Drawer for Office
You cannot use the FYI Add-in in Office for mobile so you cannot use the FYI Drawer.

Automation Processes
You cannot display or edit Automation Processes and the message "Sorry, not available on mobile size screens" displays.

Accessing FYI via a Mobile Browser

  1. Open your mobile browser.
  2. Go to
  3. Log in. 

From your mobile, the menu options (Home, Clients, Jobs, Tasks, Documents, Automation, Knowledge) that you see in the FYI app on your computer browser are available via the hamburger icon in the top right-hand corner.


If you wish to view the desktop version of FYI from your mobile, refer to the settings for your preferred mobile browser. For instructions for Google Chrome on your mobile, refer to this Techbout article - How to Request Desktop Version of Website on Android Phone or Tablet.

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