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In Document Lists, an envelope icon displays in the left-hand column for emails. The colour of this icon helps users quickly identify whether an email was received into FYI or sent from FYI.
Envelope Icons
| Icon | Details |
| White envelope – Incoming email. This indicates an email that was received into FYI from an external sender. | |
| Blue envelope – Outgoing email. This indicates an email that was sent from FYI, including emails sent or replied to using the FYI Drawer in Outlook or Office. |
Email threads
When an email is part of a thread, the icon colour reflects the most recent email in the thread. For example, if the latest email was sent from FYI, the thread will display a blue envelope. If the latest email was received, the thread will display a white envelope.
Learn more about how documents are classified in the Document Types Overview and how email conversations are grouped in Managing Email Threads.