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Documents and emails can only be filed to a single client in FYI, not multiple clients.
To maintain a single version of the document or email, users can create a Web Link for each additional client. The Web Link points to the original document or email, so users can access the same version without creating duplicate copies.
Note: Users can open the Web Link if they have access to the original client and cabinet where the document or email is filed.
Creating a Web Link for an FYI document or email
- Select the document or email you want to file against an additional client and click Doc Link. Refer to Copying, or Inserting, and Opening a Document Link.
A link to the document or email is copied to your clipboard.
- Navigate to the new client.
- Click +New and select Web Link. Refer to Creating a Web Link.
- In the Web Link, paste the Doc Link into the URL field.
- Update the filing details for the additional client.
- Click Create.
Copying the Web Link to multiple clients
Once the Web Link has been created, copy it and file each copy against the relevant additional client.
- Select the Web Link document.
- Click Copy.
- Refile the copy against the additional client and rename it if required.
- Repeat steps 1 to 3 for each additional client.
Accessing a document from a Web Link
When you open the Web Link using the Open icon, the document opens in a new tab.