Changes made offline to a PowerPoint file not saved to FYI

Plan: Available: All plans 

Users: Available: All users

Practice Management Source: Available: All sources

Issue

When editing a PowerPoint file offline, changes are not saved to FYI.

Cause

You have gone offline, continued to make changes while offline, saved and closed the file and you are expecting the PowerPoint file to be automatically checked back in to FYI.

Solution

You need to open, save and close the file again when you are online. This will check the file into FYI.

Note: Our developers are working on an update that will mean any offline changes are auto synced automatically when coming back online.

 

Was this article helpful?
0 out of 1 found this helpful

Stay Up-To-Date

  • Events

    We host a range of product demos, training webinars, workshops and more.

  • Service Status

    Check for updates on the FYI Platform

  • What's New

    Round-up of new features, fixes, and other important announcements.