How do I remove the blue "Filed in FYI" category from emails in my Outlook Inbox and Sent folders?

The "Filed in FYI" category in Outlook is automatically applied to emails when using FYI. It helps identify which emails have been auto-filed or manually filed via FYI. This category is applied via Microsoft's API and cannot be removed while your practice is subscribed to FYI.

• If your practice is continuing to use FYI, this category is required. It will be automatically re-added if removed.
   
• If your practice has ended its FYI subscription, and you wish to clean up the category from Outlook, follow the steps below.

Remove the "Filed in FYI" Category from Outlook

Step 1: Remove the category from individual emails

1. In Outlook, open your Inbox.
2. Sort your emails by Categories. At the top of your email list, select the sort dropdown (e.g. "By Date") and change it to Categories.
3. Select all emails with the category "Filed in FYI" (hold Ctrl and click to select multiple emails).
4. Right-click on the selected emails, hover over Categorize, and click Filed in FYI to remove it.
5. Repeat this process for your Sent Items folder.

Step 2: Delete the category from Outlook

Note: This step is only effective after your FYI subscription has ended. Otherwise, the category will be re-added when a user signs into FYI.

1. In Outlook, go to the Home tab.
2. Click Categorize in the Tags group, then select All Categories.
3. Select the Filed in FYI category.
4. Click Delete.