Removing Access to Shared Documents

Plan: Available: All plans 

Users: Available: All users

Practice Management Source: Available: All sources

Support has now ended for Legacy Collaborate.

To upgrade to New Collaborate, refer to Upgrading to New Collaborate.

If you have shared a document directly using the Share button, you can remove access to a specific document so a client or contact cannot access it. For example, if a document was shared incorrectly.

This must be done by someone who has administrator access to your practice's OneDrive. 

Watch this tutorial to learn how to: 

  • Remove access to a shared document for a specific client or contact
  • View the experience from your client's perspective when clicking on the document link.

For more information, refer to the section Removing Access to Shared Documents on Legacy Collaborate.

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