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New Collaborate uses Microsoft SharePoint to facilitate sharing documents securely with recipients. SharePoint has several limits that can directly impact practices using New Collaborate:
- SharePoint visitor groups can hold a maximum of 5,000 external users.
- SharePoint document libraries can support a maximum of 50,000 unique shares.
If these limits are exceeded, errors may occur when sharing documents or adding users to Sharing Settings. For more information, refer to Microsoft's SharePoint Limits article.
When a SharePoint visitor group reaches 4,000 users, FYI will automatically create additional Visitors Groups. As new guest users are added to New Collaborate, FYI will add users to the group with the least amount of users.
Practices that have reached the SharePoint limits may need to consider using a Client Secured Collaborate instead.