Plan: Not Available: Intermediate, Pro Available: Elite
Users: Not Available: All users, User Group Permissions Available:FYI Admins
Practice Management Source: Not Available: XPM, FYI, APS, IRIS, CCH, MYOB Practice Management (formerly GreatSoft) Available: MYOB AE & AO
Issue
When Interim amounts are synchronising from Practice Sync (MYOB), the following alert is displayed in Practice Activity:
- Interim (number) could not be synchronised as an Interim because its billable amount is positive.
Cause
Interim entries are represented as negative adjustment values. The billable amount validates the interim amount during the synchronisation. If the Interim has a positive billable amount in MYOB, it does not meet the requirements for an Interim adjustment, and FYI prevents it from being synchronised.
Solution
Users should review the associated Interim in MYOB and update the value to a negative value. The Interim entry will then synchronise to FYI upon the next sync.