Plan: Available: All plans
Users: Not Available: All users Available: FYI Admins or User Group permissions
Practice Management Source: Available: All sources
Issue
The following error displays in Practice Activity:
- “OneDrive Admin user (email) is not an active user, please select a different Admin user.”
Cause
The original OneDrive Admin User is no longer active in FYI.
Solution
- From FYI, click the Automation menu option.
- Go to the Apps tab.
- Locate the OneDrive tile and click the cog icon to edit it.
- Click Change next to the Admin User field.
- Select a new active OneDrive Admin User from the drop-down.
- Click Validate.
- Once validation is complete, click Update OneDrive Access to apply the changes.
Note: Changes will not be applied until they have been saved.