Process Filter Details - New Client

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Practice Management Source: Available: All sources

The New Client filter is available when creating Custom Automation Processes that are configured with an Event Trigger,  allowing practices to automate processes when a new client is synchronised to FYI. For example, onboarding new client workflows can be run when a new client is created.

Important Note: Consider reviewing automations that use the same Event filter and steps to avoid causing processes to loop. Refer to Progress Trigger Details - Event.

Client Update Filter

To use the Filter - New Client:

  1. Set up a custom process with the Trigger - Event.
    4915_automation_trigger_event.gif
     
  2. From the Process Details tab, click the edit icon next to Filter.
     
  3. Select the Filter Type of New Client
    Note: This filter does not require additional fields to be selected, as the automation will run for every new client created.
    4913_automation_filter_event_new_client.gif
     
  4. Click Save.
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