Plan: Not Available: Intermediate Available: Pro or Elite
Users: Not Available: All users, User Group Permissions Available: FYI Admins
Practice Management Source: Available: All sources
During the setup of Microsoft 365 for New Collaborate, practices are stepped through disabling Guest Expiry to ensure that clients and other contacts invited to the site are automatically removed after a specific period.
If this hadn't been disabled yet, or users were invited before Guest User Expiry was disabled, the OneDrive Admin will be able to cancel upcoming expiry dates, preventing the user from being removed.
Note: The option to Clear Expiration is only available when Guest User Expiry has been disabled for the site.
- Ensure the Guest User Expiry has been disabled organisation-wide, or if managing separately for each site, on the default Client Collaborate Site or the Client Secured Collaborate Site.
- Log in to the Collaborate site as the OneDrive Admin User.
- Click on the Settings cog icon in the top right-hand corner.
Note: It may take a few seconds for the icon to be displayed. - Click Site Permissions.
- Under the Guest Expiration heading, click Manage.
- A list of users will be displayed, along with their Expiration date.
- To clear the expiry for all users, hover over the list headings next to the Name column and click the toggle to select all users.
- Click Clear expiration.
- To clear the expiry for a single user only, click the three dots on the right next to the user and select Clear expiration.