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When an Automation Process has been configured to send notifications, you may receive an email containing a link to a document or notification. However, when clicking the link, the message "No notification" may display, and the notification may not appear in the Home - Notifications tab.
This can occur when the Automation Process uses a View in the Filter to display documents matching specific criteria, such as a Filing Status.
After the notification has been sent, the document or its filing details may have been updated, causing the document to no longer match the Filter criteria. As a result, the document cannot be displayed when the notification link is clicked.
If this happens regularly, review how the document is being modified after the notification is sent. For example, the Automation Process may contain an Alter Document step that updates the filing details and removes the document from the View. If the step is not required, consider removing it.