Issue
I have received an email notification from an Automation with a link. But when I click the link it says "No notification". The notification is also not in my Home - Notifications tab.
Cause
When the Automation process was created, a View was selected in the Filter, with criteria used to display specific documents, for example, a Filing Status.
After the notification was sent, the document or its details were changed so the document does not match the Automation Filter criteria. This means the document cannot be displayed when the notification is clicked.
Solution
If this happens regularly, you will need to confirm how the document is being modified to remove it from the view. For example, the Automation Process may contain an Alter Document step, which should be removed if not required