"Windows protected your PC'' when installing FYI Desktop App

Plan: Available: All plans 

Users: Available: All users

Practice Management Source: Available: All sources

Issue

I am installing the FYI Desktop App and getting the message "'Windows protected your PC''.

Cause

Windows is blocking the installer from running.

Solution

Unblock the installer as follows:
 

  1. Locate the downloaded FYI Desktop App setup file called Setup.exe. If required, this can be downloaded from FYI again.
     
  2. Right-click on Setup.exe.
     
  3. Select Properties from the pop-up menu. The Properties is displayed.
     
  4. Click on the checkbox for Unblock (ensuring it is ticked).
    1772_Unblock_FDA_Setup_exe.gif
  5. Click OK.
     
  6. Run the FYI Desktop App Setup.exe again as detailed in FYI Desktop App.
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