When a firewall blocks the FYI Practice Sync Desktop App service, it can prevent automatic updates from being deployed and impact syncing performance. Ensuring the correct proxy and firewall configuration allows your IT team to maintain seamless updates and consistent data syncing between FYI and your server.
Requirements for Configuring proxy and firewall Settings
When configuring the FYI Practice Sync Desktop App, your IT team may need to update your proxy and firewall settings by adding the following domains as exceptions.
- api.fyi.app
- http-intake.logs.datadoghq.com
- login.microsoftonline.com
- fyi-expose.s3-ap-southeast-2.amazonaws.com
- Australia and New Zealand practices: https://api-ap-southeast-2.fyi.app
- United Kingdom practices: https://api-eu-west-2.fyi.app/ (UK)
Note: Correct configuration ensures the FYI Practice Sync Desktop App can perform regular updates and synchronise data without interruption.
For information on installing and configuring the app, refer to FYI Practice Sync Desktop App.