Error FYI-2248 "Error updating job details - an error occurred in Xero."

Plan: Available: All plans

Users: Not Available: All users Available: FYI Admins or User Group Permissions

Practice Management Source: Not Available: APS, Iris, MYOB AE & AO, CCH, MYOB Practice Management (formerly GreatSoft) Available: FYI or Xero Practice Manager

Issue

When updating a Job, the following error is displayed in Practice Activity:

  • Error updating job details, an error occurred in Xero. Check the API Status Page for the current service status.

Cause

FYI is unable to communicate with Xero using the API, refer to the Xero Status Page for more details.

Solution

Refer to the Xero Developer Platform Status Page for the current service status.

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