Why is my FYI - Drafts folder in Outlook missing or I cannot find it?

Issue

My FYI - Drafts folder in Outlook is missing, or I cannot find it.

You may be seeing an error "Unable to move message to destination folder" when trying to save an email as Draft in Outlook.

Cause

You may have moved or renamed the FYI - Folder. It is important that you do not change the FYI - Drafts folder in your Outlook. It needs to be in your Outlook and as a top-level folder.

Solution

If you cannot find your FYI - Drafts folder, refer to FYI - Drafts folder in your Outlook in Sending Immediately or Saving a Draft.

 

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