"Microsoft Excel cannot access the file 'https://...."

Issue
When trying to edit an Office file in FYI I am getting the following error (for example, for an Excel file):

"Microsoft Excel cannot access the file 'https://...."

I can preview the file or export the document and then open it.

Refer also to In FYI "Sorry we couldn't find 'https://...." when opening documents for Edit in Desktop and for OneDrive Syncing.

Cause
This could be caused by one of the following:

  • The file name or path does not exist.
  • The file is being used by another program.
  • The workbook you are trying to save has the same as a currently open workbook.

Solution

  • Check the file name and path.
  • Check if the file is being used by another program.
  • Check if you currently have the file open.

If these are OK, there may be some background applications that need to be restarted. Please ask your IT administrator to check.

 

Was this article helpful?
0 out of 19 found this helpful