Plan: Not Available: Intermediate Available: Pro or Elite
Users: Available: All users
Practice Management Source: Available: All sources
Support has now ended for Legacy Collaborate.
To upgrade to New Collaborate, refer to Upgrading to New Collaborate.
Issue
Some of our users have an Attachments folder in their OneDrive.
Cause
FYI is not creating this folder. It appears to be created if you select to upload an attachment to OneDrive from Outlook, or if you login from the OneDrive mobile app.