Why do multiple versions of the file open when I open an Excel file for edit on desktop?

Plan: Available: All plans 

Users: Available: All users

Practice Management Source: Available: All sources

Issue

When I open an Excel file for edit via desktop, multiple versions of the file are opened.

The Activity section in the FYI drawer also shows numerous start and finish date/times.

Cause

This occurs if the workbook was saved when multiple windows were open for that workbook.

Solution

This is a function of Excel.

The following Microsoft article provides more information and steps on how to help solve the issue:
When you open a workbook, Excel may display multiple windows that contain a copy of that same workbook

 

Was this article helpful?
23 out of 137 found this helpful

Stay Up-To-Date

  • Events

    We host a range of product demos, training webinars, workshops and more.

  • Service Status

    Check for updates on the FYI Platform

  • What's New

    Round-up of new features, fixes, and other important announcements.