Why is FYI not syncing new versions of edited documents (HP Sure Click is enabled)?

Issue
I am editing documents in FYI, saving them and clicking I am finished editing. FYI says it is syncing but it is not syncing back the new versions of the edited document.

Cause
One possible cause is if HP Sure Click is enabled.

Solution

  1. Uninstall HP Sure Click.
  2. Check new versions of edited documents are syncing with FYI correctly.

 

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