Where are the emails and documents being saved to?

Plan: Available: All plans 

Users: Not Available: All users, User Group Permissions Available: FYI Admins

Practice Management Source: Available: All sources

All your documents are stored on Amazon Web Services (AWS) servers based in Australia. Refer also to the FAQ How is our data backed up, how often and how can we retrieve it?

We do not allow you to see the underlying files as this gives you the ability to move documents and cause issues in the database. At any stage, you can always export your documents. Refer to Bulk Export AWS and Bulk Export OneDrive.

 

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