Creating Word Documents from FYI

You can create new Word documents directly from within FYI. Simply accept or select filing information for the document, then click Create to open Microsoft Word and use all the features of Word to work on your document.

You can also select from a library of templates maintained for your practice. This allows you to create letters and documents with consistent content and layout. The template can use merge fields to populate the document with content from your practice management software. Refer to Creating Documents from Templates and Stationery.

Video Walkthrough
For a video walkthrough that includes this feature, refer to Creating Office Documents From Within FYI.

Creating a Word Document with the + button

  1. From FYI, click the + button in the menu bar.
  2. Select Word from the list of document types. 
    Or, from the workspace, simply press the shortcut key W for a new Word document.
    The Create Word drawer displays on the right-hand side.


    The fields that initially display depend on whether or not you have Filing Defaults set for a Cabinet and Category selected in your settings, or this has been set in the Practice Filing Defaults. When you select the Client these may change to the Filing Defaults set for the Client. If a template is selected, the categories may change depending on whether default categories have been set up for the template. Refer to Setting Defaults and Filing  Defaults for your own Login - My Settings, Setting Filing Defaults for a Client, Email AutoFile Settings Exclusions and Practice Filing Defaults and Creating Templates for Word, Excel or PowerPoint.

  3. Select the Client and Cabinet.

    - Type at least three characters of the client name to display all clients containing those characters. Then click to select the required client. Refer also to Selecting a Client in the Filing Details and Refreshing the Clients.

    - If the selected Client has a default Cabinet, or you have a default for your own settings, this is displayed. This can be changed if required.

    When the Client and Cabinet have been selected, defaults display as relevant for what you have selected, for example, Categories, Jobs, Tags and Keywords are all set to display as relevant depending on the Cabinet selected.


  4. In the drawer, select or enter the filing fields, or change the defaults that are given:

    Change Addressee - if the document is being sent to a different addressee other than the client that it is being filed under, click the Change Addressee link and select the required Client. The document will be filed under the selected Client, but any Merge Fields that are populated in the document will be for the client selected as the Addressee. If an Addressee is selected, when the document is created this shows in the details at the top of the document drawer and this cannot be changed. The Client under which the document is filed can be changed when the document has been created.

    Stationery - used to select a specific stationery type, such as letterhead with your company logo.

    Template - if required, select a template. If relevant for the selected template, default values for one or more Categories are offered providing a Cabinet is selected that uses the relevant Category/Categories. You can change the value for the Categories if required. 

    Categories - select the filing Category/Categories for the document, such as Year and Work Type. The Category options that are available may be filtered according to the Cabinet selected.

    Job - If Jobs are enabled for the selected Cabinet, you can also select a Job for the client (refer to the section Jobs and Setting Up Jobs in FYI).

    Tags and Keywords - If the selected Cabinet has been enabled for Tags and/or Keywords you will see these as additional Categories. You can create or select one or more Tags as additional categorisation. You can enter one or more Keywords that can be used when searching for the document. Refer to Tags and Keywords.

    Name - to identify the document internally, the name displays in the lists in FYI.
    If a default name is provided, for example from the selected template, you can change this. 

    Opening Method after Creating - This option is only included if Co-edit is enabled for your practice. Refer to Overview - Co-editing with your Team.

    - Select Edit if you want the document to be locked so you are the only person who can edit it, up until you indicate you have finished editing.
    - Select Co-edit if you want the document to be available for more than one user to work on at the same time.
    - Select Do not open to create the document without opening it. This is useful, for example, when creating a document with a template or if you want to return to it later to make changes.

  5. Click Create.
    Word is launched.

    This will either open via your browser or on your desktop, depending on what you have chosen as the way you want to open Office (Online or Desktop). You can set the default for how you want to open documents in your profile. Refer to Setting Defaults and Filing Defaults for your Own Login - My Settings.

    If a Stationery has been selected, and when opening Office via your browser, you can see the complete document including any images from the Stationery by selecting View - Reading View.

    If a template has been selected, merge fields can be used to automatically bring information from your practice management software into the document.

  6. You can now work on your document in Word.

  7. Close the document using any of the Word functions.
    For Word Online, close the browser tab. For Word Desktop, click the X in the top right-hand corner, press Ctrl+F4 or select File - Close.

    The document will be automatically saved and checked into FYI.

  8. Once Word is closed, you need to let FYI know you have finished editing the document and save any changes to FYI. In FYI in the drawer, click the I am finished editing button.


    FYI will sync with Office and the message “Syncing with FYI” message shows for up to 30 seconds until your changes have been saved in FYI. This removes the lock on the document and removes the document from your Home - My Edits. Refer also to Finish Editing in Opening, Editing and Finish Editing Documents.


To Change or Clear the Delivery Status

As Word documents are generally used for correspondence, the Delivery Status is initially set to "Draft". and the document will display with the Draft icon in list.

You can clear the Delivery Status or mark the document as "Sent" (using the Send or Delivery - Mark Sent function), this changes the status to "Sent". Refer to Mail Register - Updating the Document Delivery Status as Sent or Received.


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