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Issue
When running an Automation Process, the Automation fails on the "Create Email" step with the following error:
- (Client Name) does not have an associated email address
Cause
Regardless of the Recipient selected as part of the automation process, the client must have a valid email address on the Client - Summary screen. Without this email address, the client will fail the validation, and an email will not be created by the Automation process.
Solution
You will need to add an email address to the client's account on the Client - Summary screen. Refer to Client Summary and Process Step Details - Creating Emails and Documents.