Error "FYI-2139: The selected user does not have the required Microsoft permissions for OneDrive. Please log in as the OneDrive Admin user."

Issue

When selecting a new OneDrive Admin User, the following error is displayed:

  • The selected user does not have the required Microsoft permissions for OneDrive. Please log in as the OneDrive Admin user.

Cause

To utilise the full functionality of the OneDrive integration, the OneDrive Admin User must authorise Microsoft for a variety or permissions. As the current user is not the OneDrive Admin, the user is unable to accept the permissions.

Solution

You will need to log out and log in to FYI as the OneDrive Admin user before re-selecting the user from the OneDrive app. The user will then be prompted to authorise the permissions.

Refer to Link your Practice's OneDrive Admin Account.

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