Will attachments with the status of "Draft Filed" remain in FYI or will they expire/be deleted?

Question

Will Email Attachments with the status of "Draft Filed" remain in FYI or will they expire/be deleted?

Answer

When an Email Attachment displays the status of "Draft Filed", it means that FYI has found a match on the client email and you are using In Tray Review or there are multiple clients associated with the email address.

The Email Attachment will remain in the User's In Tray ready to be filed, and will not be deleted.

Note: To improve performance and reduce the load time, the In Tray is set to only show the first 500 emails and documents. If the total number of documents in your In Tray exceeds 500 emails and documents, as you file the emails and documents this will display additional entries.

Refer to Managing your In Tray and Filing Email Attachments.

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