Plan: Available: All plans
Users: Not Available: All users Available: FYI Admins or User Group permissions
Practice Management Source: Available: All sources
When creating a Custom Process, users will be able to configure how often the Automation Process will be run.
An Automation can be scheduled to run at the start of a month for two consecutive months, skip a month, and then repeat the cycle. This can be achieved using a combination of a Schedule Trigger and a Delay step within the automation process.
For detailed instructions on creating a Custom Automation, refer to Setting up Automation Processes.
To implement this type of schedule for an automation:
- Set a Schedule Trigger to start on day 1 of the month, set to run every 3 months
- Add an Email step and update the fields as required, including the Template and Filing Details
- Add a Delay step of 30 days
- Add another Email Step and update the fields as required, including the Template and Filing Details
- Continue to configure the rest of the process as needed.
- When ready, click the Draft toggle to activate the automation.
As an example, using the setup with the automation starting in May, the following would happen:
- The first email is sent in May.
- The automation delay kicks in until the process resumes the next month.
- The next email is then sent in June.
- The automation steps are completed for the first run.
- The automation then pauses until the next scheduled run date (as per the trigger, 3 months after the start date of May, so the next date it will run again is in August).