A group policy is preventing the FYI Desktop App versions from automatically updating

Plan: Available: All plans 

Users: Not Available: All users, User Group Permissions Available: FYI Admins

Practice Management Source: Available: All sources

The FYI Desktop App is unable to update because it is being blocked by a group policy rule.
 
Issue
 
The FYI Desktop application is unable to update and the log file shows "This program is blocked by group policy. For more information, contact your system administrator."
 
Cause
 
A Group Policy rule has been configured to restrict users from installing or updating applications, or directories have been excluded from being used during software installations and updates.

Solution
 

Please consult your IT team and ensure Group Policy rules do not blacklist the following directories which are used during the FYI Desktop App update process:

  • %localappdata%\SquirrelTemp
  • %localappdata%\FYIDesktop
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