Features

"Unable to create email: no recipient specified in process step available" when creating an email from an Automation Process

Issue

The following error displays on the Create Email process step when the automation attempts to create the email: 

  • "Unable to create email: no recipient specified in process step available"

Cause

The Automation does not have a Recipient selected in the step responsible for creating the email.

Solution

Check the step(s) in the Automation and ensure a Recipient is selected to create the email. Then test that the Automation is running correctly.

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