Error FYI-2252: An unexpected error occurred during WIP Import

Issue

When importing WIP as part of the onboarding process to the FYI Elite plan, the following error is displayed in Practice Activity:

• An unexpected error occurred during WIP Import.

Click the event to display the Activity drawer and download the Issue Report CSV. This file will include all entries that were not imported, along with the reason for the error.

Cause

This error may be caused by the following:

• An invalid Time value, for example, if the Time column displays #####.
  
• An Interim WIP entry has a positive value. The Billable Rate and Billable Amount columns must be negative for Interims.
  
• A Disbursement has a negative value. The Billable Rate and Billable Amount columns must be positive for disbursements.
  Note: Negative Disbursements will be created during the import, however the error will still be displayed.
  

Solution

Update the WIP Import file to correct the identified errors and retry the import.

Note: Negative Disbursements will be created during the import, however the error will still be displayed.