Features

Why do I keep being asked to login with Multifactor Authentication when logging into FYI?

Issue

When logging into FYI, I keep being asked to log in with my authenticator. I have set "Stay signed in for 30 days" but I am still being asked to log in.

Cause

Multifactor authentication has been enabled for your Microsoft 365 account.

When Multi-factor Authentication is turned on, users in your organisation need to enter the authentication code to verify identity when they login to Office 365 on the browser. This is a default behaviour.

Solution

If you feel this is an inconvenience, a Microsoft 365 admin user has the option to bypass Multi-Factor Authentication verification. You should discuss this with your IT Admin.

For more details, you can refer to Remember Multi-Factor Authentication part in the Microsoft help article Configure Microsoft Entra Multi-Factor Authentication settings

 

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