Why do I have to login to the FYI Add-in continuously when using Outlook?

Issue

I am having to continuously login to the FYI Add-in when using Outlook, or Office. This is regardless of whether the FYI Drawer is pinned or not.

Cause

This may be caused by your browser clearing your cookies automatically.

Solution

Check the help for the browser you are using. You can search for something like "chrome clearing cookies automatically" For example, the following is the Chrome help  which gives the details for Chrome https://support.google.com/chrome/thread/2125707?hl=en

 

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