Plan: Available: All plans
Users: Available: All users
Practice Management Source: Available: All sources
Issue
When creating or editing Office documents in the Desktop version, the following message is displayed:
- "Some files contain viruses that can be harmful to your computer..."
Cause
Your practice's OneDrive location has not been added as a Trusted Location.
Solution
- Open either Word, Excel or PowerPoint on the desktop.
- Click on the File menu and click Options at the bottom.
- Click on the Trust Center tab.
- Click the Trust Center Settings button to load the Trust Centre window.
- Click the Trusted Locations tab. on the left.
- Click Add New Location...
- Add the domain of your practice's OneDrive, for example, https://yourgrowthpartners-my.sharepoint.com/.
If you are unsure of the OneDrive location, please speak to your IT Administrator.
- Tick the option "Subfolders of this location are also trusted".
- To save the changes, click OK on each window until you return back to your document.