Features

Why do I have to manually login each time when opening Office desktop Word or Excel?

Issue

Every time I open up a Word or Excel document from FYI using Office desktop, I have to manually log in each time. 

Cause

The local computer has multiple Windows login credentials configured and is unable to keep a single user signed in permanently.

Solution

You will need to remove all of the Windows credentials so that you will be prompted to remember the user account (preventing the sign-in window each time).

Refer to the Microsoft help article below for instructions on how to remove the windows credentials: 

https://answers.microsoft.com/en-us/msoffice/forum/all/desktop-office-365-applications-wont-stay-logged/38238f62-7d9f-49e4-af07-a621961e640e

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