The following table is a summary of the different types of documents and interactions held in FYI, including:
- the icon that displays for each item
- the shortcut key used to create the document or interaction
Hovering your mouse pointer over the icon displays a description of the type of document or interaction.
Icon |
Type | Shortcut Key | Shortcut Action |
Outgoing Email |
E |
Creates an Email using Outlook. Can be created using a template. |
|
Incoming Email |
|
|
|
Word |
W |
Creates a document in Microsoft Word using a template and stationery preconfigured for your practice. |
|
Excel |
S |
Creates a Spreadsheet using Excel. Can be created using a template. |
|
PowerPoint |
P |
Creates a PowerPoint Presentation. Can be created using a template. |
|
Meeting |
M |
Creates a record of a meeting that has been held or for a future meeting. |
|
Phone Call |
C |
Creates a record of a phone call. |
|
File Note |
F |
Creates a file note for the client. |
|
Web Link |
L |
Records a link to a URL, for example to a report held for the client on a different site. |
|
|
Image Zipped |
U |
Upload any type of file into FYI. |