Error "Unable to delete Custom Fields: can only delete fields whose source is FYI or FYI Sync"

Issue

When trying to delete a Custom Field, the following error is displayed:

• Unable to delete Custom Field: can only delete fields whose source is FYI or FYI Sync

Cause

For practices integrated with Xero Practice Management, the ability to delete a Custom Field is currently unavailable if the Custom Field was created in Xero Practice Manager and synchronised to FYI.

Solution

We will be introducing this function in a future update. In the interim, we recommend renaming the Custom Field in FYI to avoid users from updating the Custom Field, for example, z_office.

Refer to Managing Custom Fields.