Error "The Practice OneDrive Admin user is not the owner of the SharePoint site."

Issue

When running a New Collaborate Status Check, the following error is displayed:

• The Practice OneDrive Admin user is not the owner of the SharePoint site.

Cause

This issue typically occurs when a new OneDrive Admin User has been selected in FYI but is not applied as an owner of the SharePoint site on Microsoft 365.

Solution

To manually add the user as an Admin/Owner or the SharePoint site:

1. Log in to admin.microsoft.com.
   
   
2. Navigate to Show All > SharePoint.
   
   
3. From the menu on the left, click Active Sites.
   
   
4. Select your SharePoint site and navigate to Permissions > Site Admins - Manage.
   
   
5. Add the required user as an admin.
   Note: Ensure the user has been configured on Microsoft 365 with the correct permissions required for New Collaborate, including Guest Invite, and User Administrator (optional).
   
   
6. Save the changes.
   
   
7. Re-run the New Collaborate Status Check to confirm the issue has been resolved.