Error "The Practice OneDrive Admin user is not the owner of the SharePoint site."

Issue

When running a New Collaborate Status Check, the following error is displayed:

  • The Practice OneDrive Admin user is not the owner of the SharePoint site.

Cause

This issue typically occurs when a new OneDrive Admin User has been selected, and not applied as an owner of the SharePoint site.

Solution

To resolve the issue, you click Fix on the New Collaborate Status Check.

To manually add the user as an Admin/Owner or the SharePoint site:

  1. Log in to admin.microsoft.com
  2. Navigate to Show All > SharePoint.
  3. From the menu on the left, click Active Sites.
  4. Select your SharePoint site and navigate to Permissions > Site Admins - Manage.
  5. Add the required user as an admin.
    Note: Ensure the user also has Guest Invite permissions
  6. Save the changes.

 

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