Features

Employee Processes and Process History

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Starter

Intermediate

Pro

Elite

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All users

User Group Permissions

FYI Admins

The Employee - Processes and Employee - Process History tabs relate to Automations available for the employee. This tab is only visible if the user belongs to a User Group with the "Run Automations from Workspace" permission enabled.

Employee Processes

The Processes tab displays any Automation and Custom Processes configured for your practice that are available for the current employee and scheduled to run manually. The Employee - Processes tab only displays processes that filter on Employees or an Employee View.

Click the Run button from the Processes tab to run one of the processes for the selected Employee. Refer to Running Custom Processes.

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Employee Process History

The Process History tab is an automatic log of any Automations or Custom Processes that have run for the employee.

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Process History Status

The Status column indicates whether the process was completed successfully or not.

Status Details
Stopped
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Displayed in grey with a square icon. The process has been stopped while running, and can be retried or run again.
Progress
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Displays in grey with a minus icon in a circle. The process is currently in progress, and may have a Blocking Task preventing it from continuing.
Success
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Displays in green with a tick icon. Each step in the automation process was run until the process was completed. 

Error
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Displayed in red, with a cross icon. There is an issue that requires attention, and is preventing the process from completing
Warning Exclamation Mark
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Displayed as a yellow exclamation mark alongside the Status, and indicates that at least one step of the process contains a warning.

View Process Warnings

Where a process contains a step with a warning, an exclamation mark will be displayed next to the Process Status in the list.

Click the Show all Executions with Warnings exclamation mark in the toolbar to filter by all processes that contain a warning.

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Detailed information on the warnings can be found by navigating to Automation - Process History, and clicking on a process within the list to display the Process Activity drawer.

Employee Process History Checklist

Click on an entry in the Process History list to open the Process History Checklist. Detailed information will be displayed for each step included as part of the Automation Process.

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